In high school, I spent a summer as a busboy at a busy seaside restaurant—not fascinating work and pretty lousy pay. But what I learned about systems from the owner of the restaurant became one of the most important lessons of my work life. We all hated cleaning up at the end of the… Read more »
I couldn’t believe it. I spend a lot of time talking about why some people win and others don’t, but I’m still shocked when I see the reality playing out around me—with people so full of misinformation about winning. But that’s the way the world works, false ideas float around forever. If you really are… Read more »
Toxic behavior has become an epidemic. It seems like everywhere I go, there are at least a handful of negative people in a room. You can spot them from a mile away because they all seem to have the same miserable look on their faces. They’re often sarcastic, rude, and closed-minded. They have a negative… Read more »
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