In high school, I spent a summer as a busboy at a busy seaside restaurant—not fascinating work and pretty lousy pay. But what I learned about systems from the owner of the restaurant became one of the most important lessons
I couldn’t believe it. I spend a lot of time talking about why some people win and others don’t, but I’m still shocked when I see the reality playing out around me—with people so full of misinformation about winning. But
Toxic behavior has become an epidemic. It seems like everywhere I go, there are at least a handful of negative people in a room. You can spot them from a mile away because they all seem to have the same
